Effective date: January 1, 2026 · Last updated: September 1, 2026
This Privacy Policy explains how the website and the related services operated by aquaskypoolco LLC collect, use, store, share and protect information. The services described here, including resident, commercial and site planning pool related resources, are developed and operated by the developer AquaSkyPool.
This document describes our approach to personal information when you visit our website, inquire about our pool design, construction and service offerings, schedule a consultation, request service, or otherwise communicate with us. We want you to understand what information we collect, why we collect it, how we use it and the choices you have.
We have written this policy in plain English so that you can make informed decisions. If you have any question that is not answered here, you are always welcome to contact us at agent@aquaskypool.hair. We will respond as quickly as we reasonably can, and in all cases within a reasonable time given the nature of the request.
This policy applies to information collected on and through our website, in emails, over the phone, through physical correspondence and during on-site visits. It also applies to information you share with us when you use our services across the Santa Clara, United States region in which we operate.
AquaSkyPool is the commercial name under which the pool design, construction, maintenance and equipment services described on this website are offered. The business entity responsible for the collection and processing of personal information described in this policy is aquaskypoolco LLC, a limited liability company located at 2520 School Way Unit 172, Santa Clara - 84765-1292, United States (US).
The services, including all web pages and interactive features you find here, are developed and operated by the developer AquaSkyPool on behalf of aquaskypoolco LLC. Where this policy refers to we, us or our, it means the legal entity named above and its authorized employees and representatives.
You may reach us in writing at the address above, or by email at agent@aquaskypool.hair, or by telephone at +16292908164. Please keep your reference materials, such as an account number or project reference, close at hand when you write to us so that we can locate your records efficiently.
This Privacy Policy applies to information gathered through our website, our email communications, our phone lines, our service visits and any other channel through which you interact with aquaskypoolco LLC. It does not apply to websites, applications or services operated by other parties, even if we provide a link to them from our own pages.
When you follow a link to an external third-party website, that organisation has its own privacy practices, which we do not control. We encourage you to review the privacy policy of any third-party website before you provide it with your personal details.
This policy covers both personal information that you give to us directly and information that is collected automatically when you use our digital properties. In some situations the law provides additional protections, and we will honour those legal obligations regardless of the channel through which we collect data.
We collect information in several ways, depending on how you choose to interact with us. The categories of information we may collect include the following.
When you submit an inquiry through our contact form, call our office or send an email, we collect your name, email address, phone number and any other contact details you choose to provide. We use these details to respond to your request and to follow up about our services.
If you ask us to quote for a pool build, renovation, maintenance route or repair, we may collect information about your property, the size and type of your pool, your preferred timing and any special requirements. This helps us prepare accurate proposals and carry out the work you request.
When you purchase services or equipment, we collect billing information such as your billing address and payment details. Payment card numbers are collected and handled by our payment processors, and we do not store full card numbers on our own systems.
We keep records of your communications with us, including emails, notes of phone calls and service visit records. This helps us provide consistent service and resolve any questions that may arise later.
Like most websites, we automatically collect certain technical information when you visit our pages. This may include the type of device you use, your operating system, browser type and version, language preferences, Internet Protocol address, the pages you visit, the time of your visit and the website that referred you to us.
We collect this information to understand how visitors use our website, to diagnose technical problems, to improve our content and to protect the security and integrity of our systems. This data is generally aggregated and is not intended to identify you as an individual.
In some cases we may combine automatic data with information you provide voluntarily in order to give you a more relevant experience and to improve the accuracy of our own records.
We use the information we collect for the following purposes.
We will not use your personal information for any purpose that is materially different from those described above without updating this policy and, where required by law, obtaining your consent.
Where data protection law applies, we rely on a number of lawful bases to process your personal information. These include the performance of a contract when we deliver services you have ordered, our legitimate interest in running and growing our business, compliance with a legal obligation, and your consent where we specifically request it.
Where we rely on legitimate interest, we have carefully balanced those interests against your rights and freedoms, and we will always handle your data in a way that respects your expectations.
You may withdraw your consent at any time where we rely on it. Withdrawing consent does not affect the lawfulness of processing that took place before the withdrawal in accordance with the applicable rules.
In operating our website and delivering our services, we may rely on third-party service providers. These include web hosting companies, cloud storage providers, customer relationship management tools, payment platforms, email delivery services and appointment scheduling software.
Each service provider is selected with care and is expected to implement appropriate technical and organisational measures to protect your information. We review our processors from time to time and may change them as our needs and the available technology evolve.
Where a processor handles your information outside the country where it was collected, we put in place appropriate safeguards, such as standard contractual clauses approved by relevant authorities, to ensure your data receives an adequate level of protection.
We take the security of your personal information seriously. We use appropriate technical and organisational measures designed to protect your data against unauthorised access, loss, alteration or disclosure.
These measures include restricted access to personal information on a need-to-know basis, secure transmission of sensitive data, staff training on privacy and security, and regular review of our systems and practices. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we work hard to keep your information safe.
If you believe your data has been compromised, please contact us immediately at agent@aquaskypool.hair so that we can take appropriate action.
We keep your personal information only for as long as is necessary to achieve the purposes for which it was collected, to comply with our legal and accounting obligations, and to resolve disputes and enforce our agreements.
The retention period varies by the type of data and the applicable legal requirements. For example, records relating to financial transactions are kept for the period required by tax and accounting law. Service and maintenance history may be kept for the useful life of the relevant equipment or project.
When we no longer need your information, we delete it or anonymise it in a secure manner so that it cannot be connected back to you.
Depending on where you live, you may have certain rights regarding your personal information. These rights may include the right to access a copy of the data we hold about you, the right to correct inaccurate data, the right to request deletion of your data, the right to object to certain processing and the right to restrict how we use your information.
You may also have the right to receive your data in a portable format and to ask us to transmit it to another controller where technically feasible. Where we rely on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at agent@aquaskypool.hair with enough detail for us to locate your records. We will verify your identity as needed and respond within the timeframes required by applicable law. You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Our website and services are designed for adults who are responsible for planning, building and maintaining swimming pools. We do not knowingly collect personal information from children under a certain age without appropriate parental consent, and we do not target our products at children.
If you believe that a child has provided us with personal information without the consent of a parent or guardian, please contact us at agent@aquaskypool.hair. If we become aware that we have collected personal information from a child in violation of applicable law, we will take steps to remove that information promptly.
Our business is based in the United States. If you are located in another country, your personal information may be transferred to and processed in the United States where our servers and service providers are located. The data protection laws of the United States may differ from those in your country.
When we transfer personal information across borders, we take steps to ensure it is protected to a standard that is consistent with this policy and with applicable law, including the use of approved transfer mechanisms where required.
By using our website and services, you understand that your information may be processed in the United States. If you have questions about the safeguards we apply, please contact us.
Our website may contain links to external websites, such as industry resources, regulatory bodies or partner services. When you leave our website, these external sites have their own privacy policies and terms of use, which we encourage you to read.
We are not responsible for the content or privacy practices of any external websites, and this policy does not apply to them. We recommend that you review the privacy practices of any website before providing your personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make a material change, we will update the effective date at the top of this page and, where appropriate, notify you by a notice on our website or by email.
We encourage you to review this page periodically so that you stay informed about how we protect your personal information. Your continued use of our website or services after changes take effect means that you accept the updated policy, subject to any rights you may have under law.
If you have any questions, comments or concerns about this Privacy Policy or about how we handle your personal information, please contact us using the details below.
aquaskypoolco LLC
2520 School Way Unit 172, Santa Clara - 84765-1292, United States (US)
Email: agent@aquaskypool.hair
Phone: +16292908164
We will do our best to respond to your message promptly and to resolve any concerns you may have. Thank you for taking the time to understand how we protect your privacy.